דרושים בחברת BMC

נמצאו 5 משרות
*המשרות באתר מיועדות לנשים וגברים כאחד
BMC is looking for a technical support analyst who is customer focused and technically skilled.
The Technical Support Analyst is responsible for working with customers to diagnose, troubleshoot, debug and resolve product issues of moderate scope.
This individual takes ownership of and exercises judgment within defined procedures and practices to determine appropriate actions to resolve customer issues.

Primary Responsibilities:
  • Ensure customer success and satisfaction by providing solutions to complex technical problems remotely via web and phone support.
  • Recreate and simulate customer scenarios.
  • Manage product problems through support analysis sessions.
  • Work directly with R&D to resolve complex support problems
  • Provide Introductory Training to customers when upon call.
  • Review and approve cases according to the escalation procedure.
  • Prepare for and supports new products within the technical area.
  • Include product documentation review and revisions.
  • Work on customer support related projects as assigned.
  • Test resolutions provided by development and package for release to customers.

BMC is looking for a technical support analyst who is customer focused and technically skilled.
The Technical Support Analyst is responsible for working with customers to diagnose, troubleshoot, debug and resolve product issues of moderate scope.
This individual takes ownership of and exercises judgment within defined procedures and practices to determine appropriate actions to resolve customer issues.

Primary Responsibilities:
  • Ensure customer success and satisfaction by providing solutions to complex technical problems remotely via web and phone support.
  • Recreate and simulate customer scenarios.
  • Manage product problems through support analysis sessions.
  • Work directly with R&D to resolve complex support problems
  • Provide Introductory Training to customers when upon call.
  • Review and approve cases according to the escalation procedure.
  • Prepare for and supports new products within the technical area.
  • Include product documentation review and revisions.
  • Work on customer support related projects as assigned.
  • Test resolutions provided by development and package for release to customers.

דרישות:
Qualifications:
  • Experience supporting software products in a software company environment, with demonstrable knowledge of support processes and procedures, as well as a proven ability to design practical solutions to technical support problems.
  • Experience in debugging with software development tools.
  • Applications administration and troubleshooting.
  • Must be a highly motivated, independent and flexible person with the strong team directed abilities and a collaborative Whatever it takes attitude.
  • Ability to duplicate a customer's specific software error to define the cause.
  • Must have strong verbal and written communication skills for technical presentations, product demonstrations, answering technical questions, and customer follow-up.

מיקום המשרה: צפון
סוג משרה: משרה מלאה
תאריך עדכון: 23/02/2020
קוד משרה: JB-00141
BMC is looking for an Experienced Java Developer, an innovator at heart, to join a team of highly skilled software developers, responsible for BMC’s Control-M product.
In this role you will design and develop new features using modern back-end technologies.

Responsibilities include:
  • Playing a vital role in project design to ensure scalability, reliability, and performance are met
  • Designing and developing new features as well as maintaining existing features by adding improvements and fixing defects in complex areas (using Java)
  • Assisting in troubleshooting complex technical problems in development and production 
  • Implementing methodologies, processes & tools
BMC is looking for an Experienced Java Developer, an innovator at heart, to join a team of highly skilled software developers, responsible for BMC’s Control-M product.
In this role you will design and develop new features using modern back-end technologies.

Responsibilities include:
  • Playing a vital role in project design to ensure scalability, reliability, and performance are met
  • Designing and developing new features as well as maintaining existing features by adding improvements and fixing defects in complex areas (using Java)
  • Assisting in troubleshooting complex technical problems in development and production 
  • Implementing methodologies, processes & tools
דרישות:
Qualifications:
  • 5+ years experience in Backend development, at least 3 years of Java Backend development
  • Knowledge of Spring, Swagger, REST API; Open source technologies and frameworks; Public cloud (Amazon, Azure, Google)
  • Experience in C/C++, Python, Node.js, Angular JS – Advantage
  • Knowledge of Test Automation Frameworks such as Robot Framework – Advantage
  • Team player with strong learning ability.
מיקום המשרה: מרכז, ירושלים
סוג משרה: משרה מלאה
תאריך עדכון: 23/02/2020
קוד משרה: JB-00151
BMC is looking for a Full Stack Java and/or Web Developer to join a Control-M Scrum team of highly skilled developers.
We look for candidates who love to learn and experience with new tools and technologies and have high motivation to continuously develop their skills set while contributing and influencing our product and customers.

Job Responsibilities include:
  • Designing and developing new innovative tools using the modern back-end and front-end Java and Web technologies
  • Supporting our customers by adding features or fixing defects in our exiting set of tools
  • Follow the Agile principals
  • Contributing to team continues improvement process
BMC is looking for a Full Stack Java and/or Web Developer to join a Control-M Scrum team of highly skilled developers.
We look for candidates who love to learn and experience with new tools and technologies and have high motivation to continuously develop their skills set while contributing and influencing our product and customers.

Job Responsibilities include:
  • Designing and developing new innovative tools using the modern back-end and front-end Java and Web technologies
  • Supporting our customers by adding features or fixing defects in our exiting set of tools
  • Follow the Agile principals
  • Contributing to team continues improvement process
דרישות:
Job Requirements:
  • BS degree in Computer Science (Must)
  • Ability to communicate clearly in English
  • Hands-on Java or Web Development experience both on backend and frontend sides
  • Object Oriented design and analysis experience 
  • Experience in writing clean code which is covered by Unit Tests – Advantage
  • Experience in Cucumber framework – Advantage
  • Experience working with Git and Jenkins – Advantage
  • Experience in TDD, Legacy code refactoring– Advantage
  • Experience in Scrum Agile methodologies – Advantage
מיקום המשרה: צפון
סוג משרה: משרה מלאה
תאריך עדכון: 23/02/2020
קוד משרה: JB-00153
Come join a dynamic group in BMC developing next-generation workload cloud-based solutions, experimenting with cutting-edge technologies and focusing on agile development and value to the customer.
We are looking for a talented, passionate and highly motivated software developer to join our Control-M backend servers’ group.

Responsibilities include:
  • Design and develop features for an industry-leading product using C++ and Java
  • Work in agile within a Scrum team to meet deadlines and produce high-quality features.
  • Work in good collaboration with other teams to develop joint features.
  • Various technologies/tools are investigated and chosen to implement our vision.
Come join a dynamic group in BMC developing next-generation workload cloud-based solutions, experimenting with cutting-edge technologies and focusing on agile development and value to the customer.
We are looking for a talented, passionate and highly motivated software developer to join our Control-M backend servers’ group.

Responsibilities include:
  • Design and develop features for an industry-leading product using C++ and Java
  • Work in agile within a Scrum team to meet deadlines and produce high-quality features.
  • Work in good collaboration with other teams to develop joint features.
  • Various technologies/tools are investigated and chosen to implement our vision.
דרישות:
Qualifications:
    5+ years of experience in software development (C++ and/or Java)
    Experience with Linux
    Experience with web service protocols (REST, JSON)
    Experience with relational DBs
    Experience with build tools e.g. Maven/Gradle
    Able to participate and conduct software designs
    Strong technical skills, problem-solving skills, good communication skills, self-motivated

Advantages:
  • BSc. in Computer Science or equivalent
  • Experience with microservices architecture based on Spring Boot.
  • Experience with Jenkins \ Docker
  • Experience with the following frameworks: RESTful API implements with on swagger 
  • Experience developing cloud-based solutions.
  • Experience with Kafka, Zookeeper, Consul.
  • Experience with Non-relational DBs (NOSQL) e.g. Elasticsearch, Redis, etc.
  • Experience working in Agile/SCRUM
מיקום המשרה: מרכז
סוג משרה: משרה מלאה
תאריך עדכון: 23/02/2020
קוד משרה: JB-00154
We are looking for Senior Technical Writer to join our amazing team, responsible for BMC’s Control-M product documentation. You will be a part of the development group, while working closely with software developers, QA engineers and customers, in order to produce high-quality documentation.
Control-M is BMC’s industry-leading orchestration and automation platform. BMC helps the world's largest companies to automate time-sensitive and business-critical workflows. We orchestrate big data pipelines, supply chains, production lines, financial transactions, and many other processes in complex IT environments worldwide.

So, if you are an experienced Technical Writer who has an excellent understanding of the documentation development process, the software development process, and product lifecycles; If you’d like to work on interesting and complex products; If you are a great team player with strong learning abilities – BMC is the place for you!
We are looking for Senior Technical Writer to join our amazing team, responsible for BMC’s Control-M product documentation. You will be a part of the development group, while working closely with software developers, QA engineers and customers, in order to produce high-quality documentation.
Control-M is BMC’s industry-leading orchestration and automation platform. BMC helps the world's largest companies to automate time-sensitive and business-critical workflows. We orchestrate big data pipelines, supply chains, production lines, financial transactions, and many other processes in complex IT environments worldwide.

So, if you are an experienced Technical Writer who has an excellent understanding of the documentation development process, the software development process, and product lifecycles; If you’d like to work on interesting and complex products; If you are a great team player with strong learning abilities – BMC is the place for you!
דרישות:
In this role, you will:
  • Determine the needs of end users of technical documentation
  • Become a subject matter expert on the product being documented, as well as make recommendations to improve technical information based on target audiences.
  • Develop high-quality technical documentation by working with technical writers, software engineers and customers.
  • Initiate and recommend creative ways to improve technical information deliverables and processes
Position Requirements:
  • Experience in technical documentation for complex software products.
  • High proficiency with accepted industry-specific authoring/publishing tools.
  • Excellent technical writing skills.
  • Ability to handle multiple projects.
  • Strong commitment to teamwork and willingness to accept responsibility and accountability.
  • Excellent communication and interpersonal skills with ability to effectively work with global and culturally diverse departments and groups.
  • Native English speaker
  • Native Hebrew speaker

מיקום המשרה: מרכז
סוג משרה: משרה מלאה
תאריך עדכון: 23/02/2020
קוד משרה: JB-00155