דרושים בחברת שנהב

נמצאו 2 משרות
*המשרות באתר מיועדות לנשים וגברים כאחד
* Work very closely with our top customers to make sure that they gain value and value realization from our product and satisfied with the overall service that we provide.
* Be the focal point for any technical related matter, and progress and own the outcome until fulfillment according to customer's needs.
* Train and coach customers to a successful on-boarding process and ongoing usage.
* Partner with sales on accounts planning and proactively identify technical opportunities for expansion.
* Define timelines, milestones and success criteria, while ensuring that they are successfully achieved.
* Advocate internally for customer needs – be the technical voice of the customer .

* Work very closely with our top customers to make sure that they gain value and value realization from our product and satisfied with the overall service that we provide.
* Be the focal point for any technical related matter, and progress and own the outcome until fulfillment according to customer's needs.
* Train and coach customers to a successful on-boarding process and ongoing usage.
* Partner with sales on accounts planning and proactively identify technical opportunities for expansion.
* Define timelines, milestones and success criteria, while ensuring that they are successfully achieved.
* Advocate internally for customer needs – be the technical voice of the customer .

דרישות:

3+ years of experience as a Customer Success Engineer / Technical Account Manager / Post-Sale Engineer.
Leading E2E, customer facing activities with C-Level executives in Global 5000 customers.
Excellent customer facing skills: training, coaching, discussion management, conflict resolution and ability to creatively explain and present complex concepts in an easy to understand manner
Vast domain experience in any of the following areas: SaaS services, Cloud Solutions (AWS/Azure/GCP), Log Management and Log Analysis, Big Data (from a data management perspective), Business Intelligence/Web Analytics, Operational Intelligence, AI, Threat Analysis.
Strong written and verbal communication skills in English, as well as business and technical acumen.
Positive, self-starter attitude with absolute willingness to go the extra mile and exceed expectations
Travel up to 20%
Work Monday to Friday
BA/BSc degree in Software Engineering, Computer Science or equivalent experience
מיקום המשרה: מרכז, שרון, ירושלים
סוג משרה: משרה מלאה
תאריך עדכון: 23/02/2020
קוד משרה: JB-00106
Responsibilities:
Create and execute complex testing scenarios according to requirements document
Responsibility over all QA environments, including maintenance and functionality

Responsibilities:
Create and execute complex testing scenarios according to requirements document
Responsibility over all QA environments, including maintenance and functionality

דרישות:

Team Player
Strong interpersonal skills
At least 2 years’ experience in client and server side software testing
Experience working with databases and Web based systems
Experience with MS SQL and the ability to create complex queries
Experience with testing methodologies (STP, STD, STR testing documents, working with testing tools)
Familiarity and experience with testing in Agile work processes
High level of English
The ability to work in a dynamic environment with tight deadlines
Fast learner who grasps processes quickly, learns well on their own
A team player
Familiarity with web services
Experience with SOAP UI
מיקום המשרה: מרכז, שרון, ירושלים
סוג משרה: משרה מלאה
תאריך עדכון: 23/02/2020
קוד משרה: QA